Introducing NTT EAST's
Internet connection services.

About NTT EAST Formerly a state-owned telecommunications company, NTT East is a provider of fiber optic Internet services in the following areas: Hokkaido, Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi, Nagano and Niigata.
About FLET'S HIKARI FLET'S HIKARI is the generic name for three types of Internet connection service: FLET'S HIKARI NEXT, FLET'S HIKARI LIGHT , and FLET'S HIKARI LIGHT PLUS.
Note Internet usage requires a provider contract (charged separately) in addition to a FLET'S HIKARI contract.

Inquiries and subscriptions

Please call one of the numbers shown below, depending on the nature of your inquiry.
Our operators will assist you.

  • Contact number for subscriptions and service details

    0120-565-950

    Hours of service:9:00 am – 5:00 pm (excluding Saturdays, Sundays, public holidays, and the year-end/New Year period)

  • Contact number for faults and equipment problems

    0120-289-113

    Hours of service:24 hours a day, 365 days a year 

    Note: Hours of service for fault repairs, etc. are 9:00 am–5:00 pm

Note
Telephone conversations may be recorded to accurately determine orders, customer feedback, and inquiries, and to improve services in the future.