NOTICE

Due to unavailability of terminals caused by the impact of the global semiconductor shortage, from May 11, 2022, new applications for FLET'S HIKARI NEXT Giga Family Smart Type/FLET'S HIKARI NEXT Giga Mansion Smart Type plans are no longer being accepted. Customers considering applying for FLET'S HIKARI services or changing plans while new applications for these services are suspended are requested to check our other plans.



Introducing NTT EAST's
Internet connection services.

About NTT EAST Formerly a state-owned telecommunications company, NTT East is a provider of fiber optic Internet services in the following areas: Hokkaido, Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi, Nagano and Niigata.
About FLET'S HIKARI FLET'S HIKARI is the generic name for four types of Internet connection service: FLET'S HIKARI CROSS , FLET'S HIKARI NEXT, FLET'S HIKARI LIGHT, and FLET'S HIKARI LIGHT PLUS.
Note 1.NTT East’s operational circumstances may affect waiting times for start of services or service availability.
2.Internet usage requires a provider contract (charged separately) in addition to a FLET'S HIKARI contract.

Fixed-Price Internet Connection Services

Choose your plan.

Choices differ according to the type of building you live in. Plans may not be available in some cases.Please inquire for details.

Note
The maximum communication speeds shown here indicate maximum values based on technical standards and do not necessarily represent speeds in actual use. Internet speeds during use may slow significantly due to the user environment (such as terminal device specifications) and line congestion.

Monthly Charges*1

Single-unit homes

(3-unit buildings or smaller)

Multi-units

(4-unit buildings or larger)

Fixed-price plans
Internet connection + Wi-Fi router rental
AMaximum data transmission/download speed: approx. 1Gbps
FLET'S HIKARI
monthly charge
6,270yen
+
provider service monthly charge
FLET'S HIKARI NEXT GIGA FAMILY SMART TYPE
BMaximum data transmission/download speed: approx. 1Gbps

For Plan 2*2

FLET'S HIKARI
monthly charge
3,685yen
+
provider service monthly charge
FLET'S HIKARI NEXT GIGA MANSION SMART TYPE
Internet connection only
C Maximum data transmission/download speed: approx.1Gbps
FLET'S HIKARI
monthly charge
5,940yen
+
provider service monthly charge
FLET'S HIKARI NEXT FAMILY GIGA LINE TYPE
DMaximum data transmission/download speed: approx. 1Gbps

For Plan 2*2

FLET'S HIKARI
monthly charge
3,355yen
+
provider service monthly charge
FLET'S HIKARI NEXT MANSION GIGA LINE TYPE
E Maximum data transmission speed: approx. 100Mbps
Maximum data download speed: approx. 200Mbps
FLET'S HIKARI
monthly charge
5,720yen
+
provider service monthly charge
FLET'S HIKARI NEXT FAMILY HIGH-SPEED TYPE
F Maximum data transmission speed: approx. 100Mbps
Maximum data download speed: approx. 200Mbps

For Plan 2: Fiber optic type*2

FLET'S HIKARI
monthly charge
3,135yen
+
provider service monthly charge
FLET'S HIKARI NEXT MANSION HIGH-SPEED TYPE
Two levels
Internet connection only
For subscribers wanting to use the Internet more than Plans H and I.
GMaximum data transmission/download speed: 100Mbps
  Basic charge
(up to 3,000MB)
  Upper limit
(10,000MB or more)
FLET'S HIKARI
monthly charge
4,180yen 6,050yen
+
provider service monthly charge
FLET'S HIKARI LIGHT PLUS
For subscribers with low Internet use.
For subscribers with low Internet use.
HMaximum data transmission/download speed: 100Mbps
  Basic charge
(up to 200MB)
  Upper limit
(1,200MB or more)
FLET'S HIKARI
monthly charge
3,080yen 6,380yen
+
provider service monthly charge
FLET'S HIKARI LIGHT FAMILY TYPE
IMaximum data transmission/download speed: 100Mbps
  Basic charge
(up to 200MB)
  Upper limit
(970MB or more)
FLET'S HIKARI
monthly charge
2,200yen 4,730yen
+
provider service monthly charge
FLET'S HIKARI LIGHT MANSION TYPE

Notes

*1 Separate charges apply if using optional services or rental equipment.

*2 Charges differ according to available services and delivery types. Available services and delivery types are not selectable by the customer.

◎NTT EAST's operational circumstances may affect speed and availability of services.

+
Establishment fees

Contract charge (per contract): 880yen

+

Initial installation fees (for standard installation)

Single-unit homes (3-unit buildings or smaller): 19,800yen

Initial payment of 3,300 yen
followed by 23 monthly payments of 687 yen and a final payment of 699 yen

Multi-units (4-unit buildings or larger): 16,500yen

Initial payment of 3,300 yen
followed by 24 monthly payments of 550 yen

  • Installations carried out on Saturdays, Sundays, or national holidays will incur an additional fee of 3,300 yen (If paying by installment, this fee will be added to the initial payment)
  • Different fees will apply to installations carried out during the year-end/New Year period. Please inquire for details.

Notes:

1. Initial installation fees may differ depending on the actual work required. Please inquire for details.

2. Customers may select one-off payment of the installation fee rather than paying by installment (total amount payable will be the same). They may also choose to pay off the balance remaining in a lump sum part way through the installment payment period.

Cautions when cancelling FLET'S HIKARI contract:

1. If a FLET'S HIKARI contract is cancelled part way through the installment payment period, the balance remaining will be payable in a lump sum.

2. If customers who have used the Ninen-wari discount cancel a FLET'S HIKARI contract in any month other than the renewal months available under the Ninen-wari discount (i.e., the three months comprising the month in which the contract expires and the following two months), a contract cancellation fee will be payable (4,950 yen for service to single-unit homes, or 1,650 yen for service to multi-units).

Ninen-wari Discount

■ Outline
This plan offers discounted monthly charges to FLET'S HIKARI NEXT users provided that they use the service continuously for one or more 24-month contracts. It is available to both first-time FLET'S HIKARI NEXT subscribers and those who are already using the service.

■ Eligible services
For single-unit homes:
FLET'S HIKARI NEXT GIGA FAMILY SMART TYPE/FAMILY GIGA LINE TYPE/FAMILY HIGH-SPEED TYPE/FAMILY TYPE
For multi-units:
FLET'S HIKARI NEXT GIGA MANSION SMART TYPE/MANSION GIGA LINE TYPE/MANSION HIGH-SPEED TYPE/MANSION TYPE

■ Discounted charges
For single-unit homes: discount up to 18,480 yen over two years
770 yen monthly discount on tax-inclusive monthly charges for 24 months
For multi-units: discount up to 2,640 yen over two years
110 yen monthly discount on tax-inclusive monthly charges for 24 months

Notes:

1. If a FLET'S HIKARI contract is cancelled in any month other than the renewal months (i.e., the three months comprising the month in which the contract expires and the following two months), a contract cancellation fee will be payable (4,950 yen for service to single-unit homes, or 1,650 yen for service to multi-units).

2. Application required for discounts to apply.

3. Discounts apply for two-year contract with automatic renewal.

4. If a service for single-unit homes is changed to one for multi-units, or vice versa, during the contract period, the change in contract break fee will take effect after the next renewal months. If a FLET'S HIKARI contract is cancelled part way through the installment payment period, the balance remaining will be payable in a lump sum.

5. The Ninen-wari discount will apply from the first day of the month following the month when the application is made (or the first day of the month following the date the customer starts using the FLET'S HIKARI service for new FLET'S HIKARI subscribers). (Since application details need to be checked, in some cases the discount will apply from the first day of the second month after the month the application is made).

Provider Services

Internet usage requires a contract with a provider offering FLET'S HIKARI services (separate monthly charges apply). Since some providers offer provider packs enabling customers to apply for FLET'S HIKARI services and provider services as a set, please also consider such packages. Customers can choose from 10 providers offering provider packs (as of September 2022)

Optional Services

Sample Packages

Internet connection

+

Telephone Service

1. In addition to call charges, use of this service requires payment of monthly charges and establishment fees for other services including HIKARI DENWA and FLET'S HIKARI.

• In addition to monthly charges, each telephone number incurs a universal service fee and a telephone relay service fee. Charges are equivalent in amount to the per-telephone-number fee (unit price per number) determined by the organization supporting universal service and telephone relay services, and are reviewed in conjunction with changes in the unit price per number. For details, please see the following web pages:
>Universal service fee: (Link to Japanese-language site)
>Telephone relay service fee: (Link to Japanese-language site)

About the universal service fee and the telephone relay service fee:

• The universal service fee is levied to ensure nationwide provision of universal service (subscriber telephones, public telephones, and emergency calls).

• The telephone relay service fee is levied to ensure provision of telephone relay services (services that enable two-way telephone communication for persons such as those with hearing impairments by means of sign language, etc.).

+

Video Service

Video content delivery service using fiber optic connection
  • FLET'S TV

    ・FLET'S TV is a service that enables users to receive terrestrial and broadcast satellite (BS)  digital broadcasts by means of contracts for telecommunications services provided by NTT East  and broadcasting services provided by the SKY Perfect JSAT Corporation  (an appropriate TV and tuner are required).

    ・Please inquire for details of areas of availability, etc.

  • U-NEXT
  • HIKARI TV

    ・In addition to a FLET'S HIKARI contract, use of video services requires a contract with a video service provider (separate establishment fees, monthly charges, etc. apply).

A range of other optional services is available!

Inquiries and subscriptions

Discounts may apply for new FLET'S HIKARI subscribers, etc.
Please inquire for details of discount periods and conditions, etc.

  • Subscriptions and services

    0120-565-950

    Hours of service:9:00 am - 5:00 pm (excluding Saturdays, Sundays, public holidays, and the year-end/New Year period)

  • Faults and equipment problems

    0120-289-113

    Hours of service:24 hours a day, 365 days a year

    Note: Hours of service for fault repairs, etc. are 9:00 am-5:00 pm

Note
Telephone conversations may be recorded to accurately determine orders, customer feedback, and inquiries, and to improve services in the future.

Please inquire for details of services and conditions.

For Travelers and Temporary Visitors

Free Wi-Fi access in sightseeing spots, train stations, and airports.

All prices shown include tax unless otherwise specified.