NOTICE

Due to unavailability of terminals caused by the impact of the global semiconductor shortage, from May 11, 2022, new applications for FLET'S HIKARI NEXT Giga Family Smart Type/FLET'S HIKARI NEXT Giga Mansion Smart Type plans are no longer being accepted. Customers considering applying for FLET'S HIKARI services or changing plans while new applications for these services are suspended are requested to check our other plans.



Introducing NTT EAST's
Internet connection services.

About NTT EAST Formerly a state-owned telecommunications company, NTT East is a provider of fiber optic Internet services in the following areas: Hokkaido, Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi, Nagano and Niigata.
About FLET'S HIKARI FLET'S HIKARI is the generic name for four types of Internet connection service: FLET'S HIKARI CROSS , FLET'S HIKARI NEXT, FLET'S HIKARI LIGHT, and FLET'S HIKARI LIGHT PLUS.
Note 1.NTT East’s operational circumstances may affect waiting times for start of services or service availability.
2.Internet usage requires a provider contract (charged separately) in addition to a FLET'S HIKARI contract.

Inquiries and subscriptions

Discounts may apply for new FLET'S HIKARI subscribers, etc.
Please inquire for details of discount periods and conditions, etc.

  • Subscriptions and services

    0120-565-950

    Hours of service：9:00 am - 5:00 pm (excluding Saturdays, Sundays, public holidays, and the year-end/New Year period)

  • Faults and equipment problems

    0120-289-113

    Hours of service：24 hours a day, 365 days a year

    Note: Hours of service for fault repairs, etc. are 9:00 am-5:00 pm

Note
Telephone conversations may be recorded to accurately determine orders, customer feedback, and inquiries, and to improve services in the future.

Please inquire for details of services and conditions.

For Travelers and Temporary Visitors

Free Wi-Fi access in sightseeing spots, train stations, and airports.

All prices shown include tax unless otherwise specified.